Windows Help
Most Windows problems look identical from the outside — a machine that won't start, a blue screen, a spinning circle that never ends. What separates a ten-minute fix from a failing drive is what happens in the first few seconds of startup and what the error text actually says.
These guides walk through what each symptom usually means, what is safe to try at home, and the point where continuing on your own risks the one thing that matters most: your files.
Guides in this topic
- Computer Won't Turn On: How to Tell Power From HardwareA computer that won't turn on can be a dead outlet, a failed power supply or a motherboard fault. Here is how to narrow it down safely before you pay anyone.
- Windows Blue Screen Keeps Happening: Reading the Stop CodeRepeated blue screens point at drivers, memory, storage, firmware or overheating. Learn what stop codes do and don't tell you, and which fixes to avoid early.
- Computer Keeps Restarting RandomlyRandom reboots with no blue screen usually mean power, heat or a fault Windows never got to log. Here is how to tell an automatic restart from a hardware cut.
- Computer Freezes Randomly: Finding the Cause of a Hard LockA machine that locks up completely — no mouse, no keyboard, no error — is a different problem from a blue screen or a restart. Here is how to separate memory, storage, drivers, heat and software.
- Windows Won't Boot After an Update: A Careful Order of StepsA machine that stopped booting straight after a Windows update is usually recoverable. Work through recovery options in the right order and avoid resetting or reinstalling too early.
- Windows 11 Stuck in an Automatic Repair LoopPreparing Automatic Repair, then Automatic Repair couldn't repair your PC, then round again. Here is what the loop is telling you and how to work through it without losing data.
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When Windows won't cooperate, our bench diagnosis separates a software problem from failing hardware before anything gets reinstalled.
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