Short answer
Back up first, then remove accounts and securely erase the drive. A simple factory reset may not be enough for sensitive records, so ask about data removal if unsure.
Prepare it safely
- 1
Back up and verify
Save important files elsewhere and open sample photos and documents before wiping anything.
- 2
Remove the computer from accounts
Sign out of Microsoft, Apple, Google, email, cloud storage, browsers, and software licenses.
- 3
Erase the drive
Use the operating system's trusted reset and erase process, or have the drive securely wiped. Do not merely delete folders.
- 4
Remove personal accessories
Check USB drives, memory cards, labels, saved passwords, and paperwork before handing it over.
If the computer will not start
Do not donate or recycle it with the drive still containing personal data. Bring it inside for data removal advice. A 24/7 trailer is appropriate for ordinary electronics recycling, not items needing data handling.
Common questions
- Is a factory reset enough?
- It may be appropriate for a normal household handoff, but sensitive data may need a more deliberate erase. When unsure, ask before donating.
- Can I donate a computer that is slow?
- Yes, if it is reliable enough for the recipient and its data is removed. An SSD or memory upgrade may also make donation more useful.
The service that covers this
Computer Upgrades
SSD and memory upgrades, graphics cards and storage — a computer upgrade instead of buying a new machine.
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